SendNow Cookie Policy

Last Updated: July 26, 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website or view content shared through SendNow. They help us provide you with a better experience and enable the core functionality that makes SendNow valuable for content creators.

How SendNow Uses Cookies

SendNow is a content sharing and analytics platform that helps creators understand how their shared content is being consumed. Our use of cookies is essential to providing the engagement analytics that make our service valuable.

Essential Cookies (Always Active)

These cookies are necessary for SendNow to function and cannot be disabled:

Session Management

• sendnow_session - Maintains your viewing session and ensures content loads properly

• sendnow_viewer_id - Assigns a unique identifier to track engagement across your viewing session

Content Access & Security

• sendnow_access_token - Verifies you have permission to view the shared content

• sendnow_security - Prevents unauthorized access and protects against fraud

Basic Analytics (Core Service)

• sendnow_view_start - Records when you begin viewing content (required for creators' analytics)

• sendnow_engagement_basic - Tracks basic interaction data that content creators rely on

Analytics & Performance Cookies

These cookies help us provide detailed engagement insights to content creators:

Engagement Tracking

• sendnow_scroll_depth - Measures how much of a document you've viewed

• sendnow_time_segments - Tracks time spent on different sections of content

• sendnow_interaction_events - Records clicks, downloads, and other interactions

Performance Monitoring

• sendnow_load_times - Measures content loading performance

• sendnow_device_info - Collects device and browser information for optimization

• sendnow_connection_quality - Monitors connection speed for better content delivery

Geographic Analytics

• sendnow_location - Determines your country and city for geographic insights

• sendnow_timezone - Records your timezone for accurate time-based analytics

Functional Enhancement Cookies

These cookies improve your viewing experience:

Viewing Preferences

• sendnow_display_settings - Remembers your preferred viewing options

• sendnow_language_pref - Stores your language preference

• sendnow_accessibility - Maintains accessibility settings you've chosen

Advanced Analytics

• sendnow_heatmap - Enables heat map generation for content creators

• sendnow_reading_pattern - Tracks detailed reading behaviors

• sendnow_return_visitor - Identifies if you've viewed this content before

Marketing & Targeting Cookies

These cookies may be used for content recommendations and marketing purposes:

Content Recommendations

• sendnow_content_interests - Builds a profile of content types you engage with

• sendnow_recommendation_data - Powers content suggestion algorithms

Conversion Tracking

• sendnow_conversion_events - Tracks actions that content creators define as conversions

• sendnow_attribution - Links your content viewing to subsequent actions

• sendnow_campaign_source - Records how you discovered the shared content

Third-Party Cookies

SendNow may use third-party services that set their own cookies:

Google Analytics

• Used for aggregate analytics and performance monitoring

• Governed by Google's privacy policy

Content Delivery Networks (CDN)

• Used to deliver content faster and more reliably

• May set cookies for performance optimization

Video Players

• When content includes videos, video players may set cookies for playback optimization

Your Cookie Choices

Managing Cookie Preferences

You can control your cookie preferences at any time by:

1. Using our Cookie Settings - Click "Cookie Settings" in our cookie banner or footer

2. Browser Settings - Configure cookie preferences in your browser settings

3. Opt-Out Tools - Use industry opt-out tools for marketing cookies

What Happens When You Disable Cookies

Essential Cookies: Cannot be disabled as they're required for basic functionality

Analytics Cookies:

• Content creators will receive limited engagement data

• Your viewing won't contribute to detailed analytics reports

• Basic view counts will still be recorded

Functional Cookies:

• You may need to reset preferences each visit

• Some advanced features may not work optimally

• Content recommendations will be less personalized

Marketing Cookies:

• You won't see personalized content recommendations

• Conversion tracking will be disabled

• Marketing attribution will not function

Data Retention

Session Cookies: Deleted when you close your browser Persistent Cookies:

• Essential cookies: 30 days

• Analytics cookies: 12 months

• Functional cookies: 12 months

• Marketing cookies: 24 months

Mobile Apps

Our mobile applications may use similar tracking technologies. You can control these through your device settings:

iOS: Settings > Privacy & Security > Tracking Android: Settings > Privacy > Ads

Cookie Policy Updates

We may update this policy to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify you through:

• Email notification (if you're a registered user)

• Prominent notice on our website

• Updated "Last Modified" date at the top of this policy

International Users

SendNow operates globally and complies with applicable privacy laws including:

• GDPR (European Union)

• CCPA (California)

• PIPEDA (Canada)

• LGPD (Brazil)

Your data may be processed in countries where our servers are located, primarily in the United States, with appropriate safeguards in place.

Contact Us

If you have questions about our use of cookies or this policy:

Email: contact@sendnow.live Address: SendNow Privacy Team, [Your Business Address] Support: Available through your SendNow account or our website

Your Rights

Depending on your location, you may have rights regarding your data including:

• Access: Request information about data we collect

• Correction: Update inaccurate information

• Deletion: Request deletion of your data

• Portability: Obtain a copy of your data

• Objection: Object to certain types of processing

To exercise these rights, contact us using the information above.

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