Sendnow - Privacy Policy
Last Updated: Sep 21, 2025

Welcome to Sendnow! This Privacy Policy explains how Sendnow ("Sendnow," "we," "us," or "our") collects, uses, shares, and protects information in relation to our web application, website, and related services (collectively, the "Service"). This policy applies to registered users of the Service ("Users," "you") and, where specified, to individuals who interact with content shared by our Users via the Service ("Viewers").

By using the Service, you agree to the collection and use of information in accordance with this policy. Please also review our Terms and Conditions [sendnow.live/terms-and-conditions], which govern your use of the Service.

 

Information We Collect

We collect different types of information for various purposes to provide and improve our Service to you.

a. Information You Provide Directly:

• Account Information: When you register for an account, we collect info like your name, email address, and password.
   

• User Content: We collect the files (PDFs, Docs, PPTs, images, videos, etc.) and links you upload or submit for sharing and analysis.
   

• Payment Info: If you subscribe to a paid plan, our third-party payment processor (like Stripe or Razorpay) collects your payment card details. We don’t store your full payment card info, though we might get transaction confirmations.
   

• Communications: If you hit us up (like by email), we might get more info from you—your name, email, message content, and attachments.
   

b. Information We Collect Automatically:

• Usage Data: We gather data about how you interact with the Service—IP address, browser, device info, operating system, pages visited, features used, access times, referring sites, etc.
   

• Cookies & Tracking Tech: We use cookies and similar tech to keep things running smoothly, remember your preferences, and gather insights. (See the Cookies section below.)
   

c. Info from Viewers of Shared Content:

When someone (a Viewer) checks out a link shared by a User, we collect stuff like:

• IP address (for general location + visitor ID vibes)
   

• Browser/device info, OS
   

• Interaction data like time spent, session info, bounce rate, clicks, focus points, video plays, etc.
   

• Cookie-derived data to help identify unique vs. returning viewers
   

 

How We Use Your Info

We use your info to:

• Run the Service: Including account setup, file hosting, link generation, and showing Analytics to Users.
   

• Handle Payments: Process transactions for paid plans via our payment processor.
   

• Make Things Better: Understand trends, fix bugs, and improve the app. We may use aggregated, anonymized data for analysis.
   

• Talk to You: Reply to your support messages, send updates (like policy changes), and send marketing (if you’re cool with that).
   

• Keep It Safe: Watch out for sketchy behavior and enforce our Terms.
   

• Stay Legal: Comply with laws and respond to legit legal requests.
   

 

How We Share Your Info

We don’t sell your personal info. We might share it in these situations:

• With Service Providers: Like web hosting, payment processing, support, or email services. They only get what they need and are expected to keep it safe.
   

• Analytics to Users: If you’re a Viewer, the User who shared content with you can see how you interacted with it. Usually shown in a stats-style dashboard.
   

• Legal Stuff: If required by law or needed to protect rights, investigate fraud, etc., we might disclose info.
   

• Business Moves: If Sendnow ever merges, sells, or reshuffles, your info might move with it. You’ll be notified if that happens.
   

• With Consent: If you say yes, we’ll share it.
   

• Aggregated/Anonymous Data: We might share non-identifiable info for marketing, analysis, etc.
   

 

Cookies & Tracking

We use cookies and similar tech to:

• Keep you logged in
   

• Remember preferences
   

• See how people use the platform
   

• Collect viewer data for Analytics
   

You can tell your browser to block cookies, but that might mess with some parts of the Service. [Optional: add cookie consent details here, per legal advice.]

 

Data Security

We use reasonable safety measures to protect your info—but let’s be real, no system is 100% bulletproof. We try our best to keep your data safe, but can’t promise absolute security.

 

Data Retention

We keep your info only as long as necessary for the reasons we mentioned above—or longer if the law says so.

• Account Info: Kept while your account’s active and for a bit after (for biz/legal reasons).
   

• User Content & Analytics: Based on your account type and plan (check Terms & Pricing for retention policies).
   

• Usage/Other Data: Kept as long as needed to improve the Service or for security stuff. Then we delete or anonymize it.
   

 

Your Rights & Choices

Depending on where you live (e.g., India, EU), you may have rights like:

• Access or edit your info
   

• Delete your data (if allowed legally)
   

• Opt out of marketing
   

• Limit or object to processing
   

• File complaints with data authorities
   

Wanna exercise your rights? Hit us up at contact@sendnow.live. We may need to verify it's really you before doing anything.

 

Kids' Privacy

This service isn’t for folks under 18. We don’t knowingly collect data from kids. If we learn we did, we’ll delete it ASAP.

 

International Transfers

Your info might get moved across borders (like to India or wherever our servers live). If you’re not in India and still use our Service, you agree to that transfer. We’ll handle your data with care, promise.

 

Links to Other Sites

Users might share links or we might link to third-party sites. We aren’t responsible for what goes down on those sites. Read their privacy policies too.

 

Changes to This Policy

We might update this from time to time. If we do, we’ll update the date above and post it here. We might also notify you through the app or by email. Keep an eye on it.

 

Contact Us

Questions? Holla at us:
📧 contact@sendnow.live